Communication policy

Communication policy

Communication policy

At Inspire Hair Co., we believe great communication is the foundation of exceptional service. Whether you're reaching out with a question, booking an appointment, or placing an order, we’re here to provide thoughtful, timely support every step of the way.

At Inspire Hair Co., we believe great communication is the foundation of exceptional service. Whether you're reaching out with a question, booking an appointment, or placing an order, we’re here to provide thoughtful, timely support every step of the way.

At Inspire Hair Co., we believe great communication is the foundation of exceptional service. Whether you're reaching out with a question, booking an appointment, or placing an order, we’re here to provide thoughtful, timely support every step of the way.

Last updated ON
May 30, 2025

Contact Methods

We’re available to assist you through the following channels:

  • Email: support@inspirehairco.com

  • Phone: (501) 554.0876 (during salon hours)

  • DMs: We love connecting on social, but for anything service-related, product-specific, or time-sensitive, please contact us via email or phone so we don’t miss your message.

  • Contact Forms: Submissions through our website are monitored regularly, and we do our best to reply within 1–2 business days.

Contact Methods

We’re available to assist you through the following channels:

  • Email: support@inspirehairco.com

  • Phone: (501) 554.0876 (during salon hours)

  • DMs: We love connecting on social, but for anything service-related, product-specific, or time-sensitive, please contact us via email or phone so we don’t miss your message.

  • Contact Forms: Submissions through our website are monitored regularly, and we do our best to reply within 1–2 business days.

Contact Methods

We’re available to assist you through the following channels:

  • Email: support@inspirehairco.com

  • Phone: (501) 554.0876 (during salon hours)

  • DMs: We love connecting on social, but for anything service-related, product-specific, or time-sensitive, please contact us via email or phone so we don’t miss your message.

  • Contact Forms: Submissions through our website are monitored regularly, and we do our best to reply within 1–2 business days.

Response Time

We aim to respond to all emails and messages within 48 business hours. Please note that weekends, holidays, and high-volume periods (such as sale events or launches) may extend response times slightly.

Response Time

We aim to respond to all emails and messages within 48 business hours. Please note that weekends, holidays, and high-volume periods (such as sale events or launches) may extend response times slightly.

Response Time

We aim to respond to all emails and messages within 48 business hours. Please note that weekends, holidays, and high-volume periods (such as sale events or launches) may extend response times slightly.

Appointment-Related Communication

Confirmation texts and reminders are automatically sent via our booking platform. If you need to reschedule, cancel, or update your appointment, please do so using the confirmation link or contact us directly via phone or email.

You may occasionally receive a call from our team to confirm details, clarify appointment needs, or follow up on important business-related matters. We value your time and always strive to ensure everything is clear & seamless before your visit.

Note: Messages related to amending your appointment must be received & confirmed by a member of our staff at least 24 hours in advance to avoid cancellation fees. See our Terms for more information.

Appointment-Related Communication

Confirmation texts and reminders are automatically sent via our booking platform. If you need to reschedule, cancel, or update your appointment, please do so using the confirmation link or contact us directly via phone or email.

You may occasionally receive a call from our team to confirm details, clarify appointment needs, or follow up on important business-related matters. We value your time and always strive to ensure everything is clear & seamless before your visit.

Note: Messages related to amending your appointment must be received & confirmed by a member of our staff at least 24 hours in advance to avoid cancellation fees. See our Terms for more information.

Appointment-Related Communication

Confirmation texts and reminders are automatically sent via our booking platform. If you need to reschedule, cancel, or update your appointment, please do so using the confirmation link or contact us directly via phone or email.

You may occasionally receive a call from our team to confirm details, clarify appointment needs, or follow up on important business-related matters. We value your time and always strive to ensure everything is clear & seamless before your visit.

Note: Messages related to amending your appointment must be received & confirmed by a member of our staff at least 24 hours in advance to avoid cancellation fees. See our Terms for more information.

Order & Shipping Inquiries

Once your order is placed, you’ll receive an email confirmation & tracking info once it ships. For updates or concerns, please email our support team at support@inspirehairco.com with your order number.

Shipping updates may take up to 48 hours to appear after the tracking number is issued.

Order & Shipping Inquiries

Once your order is placed, you’ll receive an email confirmation & tracking info once it ships. For updates or concerns, please email our support team at support@inspirehairco.com with your order number.

Shipping updates may take up to 48 hours to appear after the tracking number is issued.

Order & Shipping Inquiries

Once your order is placed, you’ll receive an email confirmation & tracking info once it ships. For updates or concerns, please email our support team at support@inspirehairco.com with your order number.

Shipping updates may take up to 48 hours to appear after the tracking number is issued.

Electronic Messages & Notifications

When you book an appointment, place an order, or sign up on our website, you may receive electronic communications from us. These may include:


  • Appointment confirmations, reminders, or updates

  • Order receipts, shipping notifications, or product updates

  • Marketing emails or texts about promotions, events, or new offerings

You can unsubscribe from marketing messages at any time using the link included in each email or by replying 'STOP' to marketing text messages. Unsubscribing from marketing communications will not affect your ability to receive essential updates, such as appointment reminders or order confirmations.

We respect your inbox and strive to send only timely, relevant information that adds value to your experience with Inspire.

Electronic Messages & Notifications

When you book an appointment, place an order, or sign up on our website, you may receive electronic communications from us. These may include:


  • Appointment confirmations, reminders, or updates

  • Order receipts, shipping notifications, or product updates

  • Marketing emails or texts about promotions, events, or new offerings

You can unsubscribe from marketing messages at any time using the link included in each email or by replying 'STOP' to marketing text messages. Unsubscribing from marketing communications will not affect your ability to receive essential updates, such as appointment reminders or order confirmations.

We respect your inbox and strive to send only timely, relevant information that adds value to your experience with Inspire.

Electronic Messages & Notifications

When you book an appointment, place an order, or sign up on our website, you may receive electronic communications from us. These may include:


  • Appointment confirmations, reminders, or updates

  • Order receipts, shipping notifications, or product updates

  • Marketing emails or texts about promotions, events, or new offerings

You can unsubscribe from marketing messages at any time using the link included in each email or by replying 'STOP' to marketing text messages. Unsubscribing from marketing communications will not affect your ability to receive essential updates, such as appointment reminders or order confirmations.

We respect your inbox and strive to send only timely, relevant information that adds value to your experience with Inspire.

Respectful Communication

We’re committed to creating a kind, professional, and safe space for our community – both in-person and online.

Harassment, disrespectful language, or abusive behavior toward our team will not be tolerated and may result in refusal of service.

Respectful Communication

We’re committed to creating a kind, professional, and safe space for our community – both in-person and online.

Harassment, disrespectful language, or abusive behavior toward our team will not be tolerated and may result in refusal of service.

Respectful Communication

We’re committed to creating a kind, professional, and safe space for our community – both in-person and online.

Harassment, disrespectful language, or abusive behavior toward our team will not be tolerated and may result in refusal of service.

Changes to This Policy

Inspire Hair Co. reserves the right to update or revise this policy at any time. Changes will be reflected on this page with the most recent effective date.

Changes to This Policy

Inspire Hair Co. reserves the right to update or revise this policy at any time. Changes will be reflected on this page with the most recent effective date.

Changes to This Policy

Inspire Hair Co. reserves the right to update or revise this policy at any time. Changes will be reflected on this page with the most recent effective date.

Thank you

Thank you

Thank you for staying connected with us. Well continue to communicate clearly, respectfully, and only when it matters.

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Location

8201 Cantrell Road, Suite #125

Little Rock, AR 72227

Salon Hours

Monday

Closed

Tuesday

10am – 7pm

Wednesday

10am – 7pm

Thursday

10am – 7pm

Friday

10am – 7pm

Saturday

10am – 7pm

Sunday

Closed

Location

8201 Cantrell Road, Suite #125

Little Rock, AR 72227

Salon Hours

Monday

Closed

Tuesday

10am – 7pm

Wednesday

10am – 7pm

Thursday

10am – 7pm

Friday

10am – 7pm

Saturday

10am – 7pm

Sunday

Closed

Location

8201 Cantrell Road, Suite #125

Little Rock, AR 72227

Salon Hours

Monday

Closed

Tuesday

10am – 7pm

Wednesday

10am – 7pm

Thursday

10am – 7pm

Friday

10am – 7pm

Saturday

10am – 7pm

Sunday

Closed