Return & exchange policy
Return & exchange policy
Return & exchange policy
We want every experience with Inspire Hair Co. to feel intentional, supportive, and smooth. Whether you’re shopping with us in the salon or through our online store as a licensed stylist, we care about making sure you receive exactly what you need. While all of our products are selected with quality and performance in mind, we understand that sometimes things don’t work out.
To keep things clear and fair, we’ve outlined separate return policies depending on where and how your purchase was made. If you ever have questions about eligibility, we’re always happy to assist.
We want every experience with Inspire Hair Co. to feel intentional, supportive, and smooth. Whether you’re shopping with us in the salon or through our online store as a licensed stylist, we care about making sure you receive exactly what you need. While all of our products are selected with quality and performance in mind, we understand that sometimes things don’t work out.
To keep things clear and fair, we’ve outlined separate return policies depending on where and how your purchase was made. If you ever have questions about eligibility, we’re always happy to assist.
We want every experience with Inspire Hair Co. to feel intentional, supportive, and smooth. Whether you’re shopping with us in the salon or through our online store as a licensed stylist, we care about making sure you receive exactly what you need. While all of our products are selected with quality and performance in mind, we understand that sometimes things don’t work out.
To keep things clear and fair, we’ve outlined separate return policies depending on where and how your purchase was made. If you ever have questions about eligibility, we’re always happy to assist.
Last updated ON
May 30, 2025
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For In-Salon Purchases
Retail products purchased in person at Inspire Hair Co. may be returned or exchanged within 14 days of the purchase date if they meet the following criteria:
The item is unopened, unused, and in its original packaging
You have a receipt or proof of purchase
We are unable to accept returns on any products that have been opened or used.
If you're unsure about a product before purchasing, our team is happy to help you choose the right fit.
For In-Salon Purchases
Retail products purchased in person at Inspire Hair Co. may be returned or exchanged within 14 days of the purchase date if they meet the following criteria:
The item is unopened, unused, and in its original packaging
You have a receipt or proof of purchase
We are unable to accept returns on any products that have been opened or used.
If you're unsure about a product before purchasing, our team is happy to help you choose the right fit.
For In-Salon Purchases
Retail products purchased in person at Inspire Hair Co. may be returned or exchanged within 14 days of the purchase date if they meet the following criteria:
The item is unopened, unused, and in its original packaging
You have a receipt or proof of purchase
We are unable to accept returns on any products that have been opened or used.
If you're unsure about a product before purchasing, our team is happy to help you choose the right fit.
For Online Orders
Our online store is exclusively for licensed professionals. Products purchased online may be returned or exchanged within 30 days of delivery, provided the following conditions are met:
The item is unopened, unused, and in its original packaging
A receipt or proof of purchase is provided
Hair Extension Shade Exchanges
If your shade isn’t quite right, we offer a 30-day exchange window for eligible hair extensions. To qualify for a shade swap, the hair must be:
In its original, sealed packaging
Completely unused and unworn
Need help before placing an order? Reach out to our team for support with shade matching or product recommendations.
For Online Orders
Our online store is exclusively for licensed professionals. Products purchased online may be returned or exchanged within 30 days of delivery, provided the following conditions are met:
The item is unopened, unused, and in its original packaging
A receipt or proof of purchase is provided
Hair Extension Shade Exchanges
If your shade isn’t quite right, we offer a 30-day exchange window for eligible hair extensions. To qualify for a shade swap, the hair must be:
In its original, sealed packaging
Completely unused and unworn
Need help before placing an order? Reach out to our team for support with shade matching or product recommendations.
For Online Orders
Our online store is exclusively for licensed professionals. Products purchased online may be returned or exchanged within 30 days of delivery, provided the following conditions are met:
The item is unopened, unused, and in its original packaging
A receipt or proof of purchase is provided
Hair Extension Shade Exchanges
If your shade isn’t quite right, we offer a 30-day exchange window for eligible hair extensions. To qualify for a shade swap, the hair must be:
In its original, sealed packaging
Completely unused and unworn
Need help before placing an order? Reach out to our team for support with shade matching or product recommendations.
Return Shipping & Address
Unless the item arrived damaged or we made an error with your order, return shipping is the responsibility of the customer. If your return qualifies for a prepaid label, we will email it to you.
Please send returns to:
Inspire Hair Co.
Attn: Shop Returns
8201 Cantrell Rd, Suite #125
Little Rock, AR 72227
We recommend using a trackable shipping method. Once we receive and inspect your return, we’ll issue a refund or store credit based on the original payment method and return eligibility.
Return Shipping & Address
Unless the item arrived damaged or we made an error with your order, return shipping is the responsibility of the customer. If your return qualifies for a prepaid label, we will email it to you.
Please send returns to:
Inspire Hair Co.
Attn: Shop Returns
8201 Cantrell Rd, Suite #125
Little Rock, AR 72227
We recommend using a trackable shipping method. Once we receive and inspect your return, we’ll issue a refund or store credit based on the original payment method and return eligibility.
Return Shipping & Address
Unless the item arrived damaged or we made an error with your order, return shipping is the responsibility of the customer. If your return qualifies for a prepaid label, we will email it to you.
Please send returns to:
Inspire Hair Co.
Attn: Shop Returns
8201 Cantrell Rd, Suite #125
Little Rock, AR 72227
We recommend using a trackable shipping method. Once we receive and inspect your return, we’ll issue a refund or store credit based on the original payment method and return eligibility.
Still Have Questions?
We’re here to help! If you’re ever unsure whether your item qualifies for a return or an exchange, or you need assistance starting the process for either, email us at support@inspirehairco.com.
Please include your order number if available so we can assist you faster.
Still Have Questions?
We’re here to help! If you’re ever unsure whether your item qualifies for a return or an exchange, or you need assistance starting the process for either, email us at support@inspirehairco.com.
Please include your order number if available so we can assist you faster.
Still Have Questions?
We’re here to help! If you’re ever unsure whether your item qualifies for a return or an exchange, or you need assistance starting the process for either, email us at support@inspirehairco.com.
Please include your order number if available so we can assist you faster.
Thank you
Thank you
Thank you for shopping with Inspire. We’re honored to be part of your journey and always here to help if you need anything along the way.
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Location
8201 Cantrell Road, Suite #125
Little Rock, AR 72227
Salon Hours
Monday
Closed
Tuesday
10am – 7pm
Wednesday
10am – 7pm
Thursday
10am – 7pm
Friday
10am – 7pm
Saturday
10am – 7pm
Sunday
Closed
Location
8201 Cantrell Road, Suite #125
Little Rock, AR 72227
Salon Hours
Monday
Closed
Tuesday
10am – 7pm
Wednesday
10am – 7pm
Thursday
10am – 7pm
Friday
10am – 7pm
Saturday
10am – 7pm
Sunday
Closed
Location
8201 Cantrell Road, Suite #125
Little Rock, AR 72227
Salon Hours
Monday
Closed
Tuesday
10am – 7pm
Wednesday
10am – 7pm
Thursday
10am – 7pm
Friday
10am – 7pm
Saturday
10am – 7pm
Sunday
Closed